An outage was stopping Amazon Kindle customers from downloading each new and beforehand bought books to their e-readers, as famous on Amazon’s assist boards and Reddit, however the firm says issues ought to be resolved. “Yesterday, some Kindle prospects skilled a problem that impacted their skill to obtain e-books. The difficulty was rapidly resolved,” writes Amazon units spokesperson Jackie Burke in an e-mail despatched to The Verge.
Good e-Reader reported the issue on Wednesday, noting a response from Amazon assist on the time that stated it was the results of “server points” and that “it could be at the least 48 hours earlier than ebooks began downloading once more, however it may very well be longer.”
In a submit right now on Amazon’s assist boards, a employees member really helpful that an individual nonetheless seeing issues right now ought to restart their machine by holding down the ability button for 40 seconds and check out once more.
The discussion board submit included many stories of Kindles that have been solely capable of obtain the title and canopy artwork of books earlier than the progress indicator acquired caught at 1 %. The outage additionally appeared to have an effect on downloading books from Overdrive to Kindle units utilizing Libby. Nevertheless, downloading books to the iOS and Android Amazon Kindle apps is just not affected.
This newest difficulty comes every week after a number of Kindle customers on Reddit reported an issue with Amazon’s “Ship to Kindle” characteristic, which permits ebooks and paperwork to be sideloaded onto the e-readers with out having to plug them into a pc. Some customers obtained error messages telling them their information “couldn’t be delivered because of a service error,” whereas different customers within the thread have been nonetheless seeing issues with the service earlier this week.
Replace, July 4th: Added assertion from Amazon and up to date to notice the problem has been resolved.
…. to be continued
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